Shipping policy
Store currency: USD.
We ship to enabled destinations in Europe and North America and to China, Hong Kong, Singapore, Japan, Taiwan and South Korea where checkout confirms service.
Rates
Shipping is USD 6 when the merchandise subtotal after discounts and before tax and shipping is below USD 36. Shipping is free when that subtotal is USD 36 or more.
Processing and delivery estimates
Orders are normally processed and dispatched within 3 business days after confirmation. Estimated delivery is 5–15 business days after dispatch. Estimates do not include processing time and are not guaranteed arrival dates.
Tracking, addresses, duties and taxes
Tracking can take time to update after dispatch. Enter a complete delivery address and contact support@antelit.com promptly if a correction may be needed. Import duties or local taxes, where applicable, are the recipient's responsibility unless checkout states otherwise.
Lost packages
If tracking has stopped or a package may be lost, contact support@antelit.com with the order number, tracking number and delivery address. We will investigate with the carrier. Once the carrier confirms that the package is lost, we will dispatch a replacement at no additional charge within 3 business days.
Delivery delays
Delivery estimates are not guaranteed when delay results from circumstances beyond our reasonable control, including severe weather, natural disasters, disease outbreaks, epidemics, pandemics or public-health emergencies. If a delay results from an avoidable human or operational error attributable to us or a delivery partner, we will review the circumstances and may provide appropriate compensation or another reasonable remedy case by case. Mandatory consumer rights remain unaffected.
Customer Support: Available 24 hours a day, 7 days a week.